Frequently Asked Questions

Frequently Asked Questions

How much is U.S. shipping?

Standard U.S. shipping is $4.99 on orders under $15. U.S. Standard shipping is FREE on orders of $15 or more. Express is $15 when available for the order and destination. Final shipping choices are shown at checkout before payment.

How long does shipping take?

Delivery timing can vary by product, destination, carrier and fulfillment conditions. Any delivery window shown at checkout or through tracking is an estimate rather than a guarantee.

Where do you ship?

We currently ship throughout the United States.

How do I track my order?

When tracking becomes available, it will be sent using the contact information entered at checkout.

Can I change or cancel my order?

Contact us as soon as possible. Changes or cancellations cannot be guaranteed once processing or fulfillment begins.

What is your return window?

Eligible returns can be requested within 30 days of delivery. Please review our Returns & Refunds page for eligibility and return instructions before sending an item back.

I have a product or order question.

Use our Contact page. For an existing order, include your order number so we can help more quickly.